WORKPLACE AUTOMATION AND EMPLOYEE PERFORMANCE

Abstract

The ability to save time and money in the workplace has been a very crucial and critical factor to any organization’s administrative needs. Today the global market is changing to increased competition, short product life cycles and mass customisation. Workplace automation" is generally considered to refer to the use of integrated computer and communications systems to support administrative procedures in a workplace environment. Considering the volume of work in the Universities where there is a pressing need to develop quicker and more efficient admission management systems, results computation systems, data management systems, teleconferencing, meeting schedules, monitoring of employee performance, intranets, electronic mailing systems, etc. automation is the key if productivity is to be enhanced in such situations. However, despite the enormous benefits of automation in the workplace, it was observed that together with its benefits are a couple of challenges facing workplace automation. Employee satisfaction, fear of being replaced, Employment and wages, and Transition posed itself as some of the challenges rocking workplace automation in most organizations. This study investigated the effect of workplace automation on employees. On-the-job Training, Off-the-Job Training, Mentoring, Coaching, and willingness to learn, seminars, and creating of public awareness were recommended as strategies to improve employee transition towards workplace automation.