DELEGATION OF DUTY AND EMPLOYEE COMMITMENT IN HOTELS IN PORT HARCOURT

Abstract

This work examined the relationship between delegation of duty and employee commitment in Hotels, Port Harcourt. The random sampling technique was used to obtain a sample size of 224 respondents. Structured questionnaire was used to obtain primary data after due validation, and ascertaining the reliability of the instrument at 0.761 using Crombach alpha level. The researchers were able to retrieve 208 copies of the distributed questionnaire. SPSS Version 20.0 was used to run the analysis. Mean and standard deviation and tables were used for the univariate analysis while Spearman Rank Order was used for the Bivariate analysis. The findings revealed that there is a significant positive relationship between delegation of duty and employee commitment. The study concluded that there is a relationship between delegation of duty and employee commitment in hotel in Port Harcourt. The study recommended amongst other things that Management should lay down a duty roster to enable employee to increase their level of commitment.