WORKPLACE STRESS AND EMPLOYEE PERFORMANCE; A CASE STUDY OF GIG LOGISTICS EXPRESS IN PORT HARCOURT

Abstract

This work explores the link between workplace stress and employee performance GIG Logistics
Express, Port Harcourt, Rivers State. Stressors differ in levels. Moderate amount of stress could
serve as a source of motivation, however, chronic or excessive amount of stress impedes
productivity, and impacts negatively on employee health and performance. For any organization to
achieve its essence, it must have acquired the right calibre of talents with the right skill-set, and
managed them properly. A mixed-method approach of primary data sources were adopted through
questionnaires and interviews to examine the implications of stressors on employee performance.
The findings concerning the effect of stress on employees revealed that majority of the employees
are consistently on medications for different sorts of illnesses. Critical observations also revealed
that many reported cases of absenteeism, inconsistency, inability to deliver on set goals were stress
related. Based on the findings of this study, it was recommended amongst others, that conducive
working environment, job redesign, work-life balance, employee-friendly leadership, equity in
remuneration, promotion should be provided for the employees in order to reduce work-stress and
enhance performance. In conclusion, it is clear endemic organizational challenge of decrease in
performance because of work related stress and lack of enforcement of stress management
standards.