WORKPLACE FLEXIBILITY AND EMPLOYEE PRODUCTIVITY OF TELECOMMUNICATION FIRMS IN RIVERS STATE

Abstract

This study examined the relationship between workplace flexibility and employee productivity of telecommunication firms in Rivers state. The survey designed used for the study was a correlational survey design.  The target population for this study was four (4) telecommunication firms domiciled in Rivers State such as MTN, GLOBACOM, 9MOBILE and ETISALAT, with 250 respondents drawn from the employees of the sampled firms. The study adopted the census population. A self-administered structured questionnaire titled “Workplace Flexibility and Employee Productivity (WFEPQ)” was used to elicit data from respondents. Cronbach’s alpha reliability coefficient of 0.77 was ascertained. PPMC (person product moment correlation) was used to test hypotheses on SPSS version 25.  There is a significant relationship between the dimensions of workplace flexibility (flex time, remote jobs and job sharing) and measures of employee productivity (goal attainment, timeliness and resource utilization) of telecommunication firms in Rivers State. The study recommended that telecommunication firms should formalize flexible working hour policies that allow employees to work during their peak productivity periods which lead to more efficient use of human resources.