TECHNOLOGICAL INTELLIGENCE AND ORGANIZATIONAL PERFORMANCE OF TELECOMMUNICATION FIRMS IN RIVERS STATE

Abstract

This study sought to analyze technological intelligence and Organizational Performance in Telecommunication Firms in Rivers State.  It was therefore recommended that Telecommunication firms in Rivers State should emphasize on building a positive Strategic Intelligence to meet customer’s expectation and offer more benefits to customer. Managers and supporting organizations should not only focus exclusively on either technological intelligence or process innovation, but should give due emphasis on the combined and synergetic approach to get the maximum firm performances benefits from these capabilities.