EQUITY IN REMUNERATION AS A PRECURSOR TO SERVICE DELIVERY IN MANUFACTURING SECTOR IN RIVERS STATE

Abstract

This study examined the relationship between equity in remuneration and service delivery in manufacturing sector in Rivers State. The study adopted the explanatory cross–sectional survey research design with a population of 332 information managers in 64 manufacturing firms in Rivers State. The sample size of the study was one hundred and eighty-one (181) respondents which were obtained using the Taro Yamene formula. Questionnaire developed on a 5-point rating scale was used to elicit data from respondents.  Out of 181 copies of the questionnaire administered, a total of 172 copies were retrieved.  Mean and standard deviation were used for the univariate analysis; Spearman Rank Coefficient was used for the bivariate analysis. SPSS version 23.0 was used. The analysis revealed that equity in remuneration has significant positive relationship with service delivery in manufacturing sector in Rivers State. The study recommended that management should ensure that organizational justice prevails in every situation and adopt a reward system which will in turn propel information managers in the path of competence and competitiveness.