OPERATIONAL SYSTEM AND ORGANIZATIONAL PERFORMANCE OF MANUFACTURING FIRMS IN RIVERS STATE

Abstract

This paper examined the relationship between operational system and organizational performance of manufacturing firms in Rivers State. The objectives of the study were to assess the relationship between operational systems and two measures of organizational performance – product offerings and resource utilization. Data was obtained from 82 respondents from the population of 22 manufacturing firms in Rivers State using the questionnaire instrument. The Spearman’s rank order correlation tool was utilized in the test for the relationship between the operational systems and the measures of organizational performance. Evidence revealed that there is a significant relationship between strategic systems and both measures – product offerings and resource utilization. Based on this analysis, all previous hypotheses were rejected. In conclusion it was stated that the adoption and application of operational systems in the functionality and processing of human resource activities drives organizational long-term goals and offers a repositioning of human resource functions and behaviour which enhances the product offerings and resource utilization of manufacturing firms in Rivers State