COMMUNICATION COMPETENCIES AND MANAGERS’ JOB PERFORMANCE IN STATE-OWNED UNIVERSITIES IN RIVERS STATE

Abstract

This study investigated the relationship between communication competencies and office managers’ job performance in State owned universities in Rivers State. It was recommended among others that, administrators of State-owned universities in Rivers State should organize workshop for managers from time to time on information management best practices. Based on the findings of this study, it can be concluded that office managers’ information management competencies with proxies as records management competencies, communication competencies and information technology competencies have significant positive, no, moderate and weak/low relationships with their job performance with proxies as tasks and contextual performance in State owned universities in Rivers State. In clear terms, however, records management competencies and communication competencies do not bring about task performance and contextual performance.